Shipping & returns

Shipping at a glance

  • Australia & New Zealand: A$13 shipping, free over A$120 or on any 3 tees.
  • Tees: arrive in about 1–3 weeks.
  • Hoodies: arrive in about 2–5 weeks.
  • Maasai Shuka: flat A$20, posted from Perth (Australia only).

Outside Australia and New Zealand, shipping is shown at checkout. Tees and hoodies ship worldwide.

Printed when you order

Every tee and hoodie is printed after you order it, by our print partner. Nothing sits in a warehouse.

How long it takes to arrive

  • Tees: about 1–3 weeks door to door.
  • Hoodies: about 2–5 weeks door to door.
  • Maasai Shuka: packed in Perth, usually within 1–2 business days, then posted within Australia.

Weather, holidays and carriers can slow things down. Most parcels arrive on time, but we can’t guarantee an exact delivery date.

What shipping costs

  • AU & NZ: A$13, free over A$120 or on any 3 tees.
  • Rest of world: shown at checkout.
  • Shuka: flat A$20, Australia only. Tees/hoodies plus a shuka means both charges apply.

Prices and currency

Prices are set in Australian dollars. The store can show your local currency in many countries.

Returns

Because every tee and hoodie is made to order, we can’t take returns for the wrong size or a change of mind, so please check the Size Guide before you order. Not sure? Message Sopa (chat, bottom right) before you order and we’ll help you pick.

Damaged, misprinted or wrong item? Email a photo and your order number to outbackmaasai@gmail.com within 30 days of delivery and we’ll send a free reprint or refund you. No need to send it back. Full details in our Refund policy.

Get in touch

Email outbackmaasai@gmail.com or use the contact form. We usually reply within 2 days.